FAQ

How do I buy a ticket?

The easiest way to book is via the website. Select the show you’d like to see in the WHAT’S ON section and click the BOOK NOW button. You can also buy tickets by telephone – call us on 0844 871 7632 (calls cost 7p per minute plus your phone company’s access charge).
Tickets for Trafalgar Studios are sold via atgtickets.com – please refer to their Terms & Conditions when buying tickets.

How do I buy a ticket in person?

The Box Office is open Mon-Sat 10am – 7.45pm.

Is there a booking or transaction fee?

All tickets purchased by phone or online at atgtickets.com incur a £3.50 per transaction fee. Per ticket booking fees may also be payable. There is no booking fee when booking in person at the box office.

What concessions are available?

Concessions are sometimes available subject to performance. You can find out whether these are available on different performances by phoning 0844 871 7632 or calling in at the box office. Only one discount per ticket and subject to availability.

I want to book for a group?

Groups of 10 or more enjoy discounted tickets with special rates for schools/colleges. Call the Group Bookings line for more information on 020 7206 1174 or email groups@theambassadors.com

Can I bring my baby/child to the performance?

Children under 5 are not admitted to the auditorium. For health and safety reasons, all other children must be allocated a seat and issued with a ticket.

I need to find out about facilities for disabled people at Trafalgar Studios?

Customers with disabilities are entitled to a discounted ticket and discounts for carers. See ACCESS page for more information.

What is the Trafalgar Studios seating plan?

When do performances start and how long is the performance?

Evening performances generally start at 7.30pm in Trafalgar Studio 1 and 7.45pm in Studio 2 or for matinees at 2.30pm in Trafalgar Studio 1 and 3.00pm in Studio 2. Please check the show details under WHAT’S ON – this will also tell you the running time once this is confirmed.

How do I get to Trafalgar Studios?

All information on getting to the theatre by public transport including details on parking nearby is on our GETTING HERE page.

Is there a cloakroom at the theatre?

A cloakroom is available before performances.

Do you carry out bag checks?

For the comfort and security of all our customers, we carry out bag checks on arrival at Trafalgar Studios. Please allow an extra 5 minutes for this before you take your seat.

How can I sign up for more information on what’s coming up at Trafalgar Studios?

For news, offers and more, join our MAILING LIST.

Who can I contact if I have a question that is not answered here?

Please email Martin Scorer, Theatre Manager on TrafalgarManagement@trafalgarentertainment.com or call us on 0207 321 5400.