Access

Booking Information

Access Booking line: 0800 912 6971
Text-type: 18001 0871 2975477
Email: trafalgarboxoffice@theambassadors.com

Venue Access Information

Trafalgar Studios 1 & 2 are accessible for wheelchair users. The main entrance to the theatre is on Whitehall. The Foyer, Foyer Bar and Box Office are on street level.

For Studio 1 you can enter the foyer step free, take the lift to the lower level then a stair lift brings you to the front of the auditorium. The wheelchair spaces are in the front row and are clear view.

For Studio 2 access is step free into the foyer, take the lift to the lower level then there is level access into the auditorium. The wheelchair space is again in the front row & clear view.

If wheelchair patrons would rather transfer into a seat then the wheelchair can be stored during the performance and brought back to you at the end of the show.

Please allow 20 minutes for wheelchair patron to get into their seats.

Infrared hearing loops now work in Rows F-H in Studio 1 (best reception in more central seats); in Studio 2 best reception is in A5-8, B6-9 C7-10 or D7-8. Devices are at the Box Office, £10 deposit is required. There are 16 sets available.
Induction Loop Necklace Suitable for persons wearing a hearing aid, the induction loop necklace is worn around the neck. Whilst wearing the necklace switch your hearing aid to the ‘T’ setting and the sound is amplified. The necklace has an adjustable volume control.
Headset This device amplifies sound through earpieces similar to regular headphones. Suitable for persons without a hearing aid.

Guide Dogs are permitted in the auditorium or can be looked after by staff during the show in accordance with Guide Dogs for the Blind guidelines.

Toilets: There are 22 steps up from the foyer to male and female toilets. There are more toilets in the Studio Bar. We have an accessible toilet that can be used by wheelchair users. It is necessary to use the lift to reach the accessible toilet.

Two licensed bars: Foyer Bar is next to Box Office and Studio Bar is 25 steps down (spacious, few seats). Drinks can be brought to disabled customers in the auditorium on request.

TEG ACCESS MEMBERSHIP SCHEME

Join the TEG Access Membership Scheme by downloading the TEG Access Membership form HERE